South Africa: Post Office No Longer Paying R350 Grant

Beneficiaries must now collect their money at retail stores or USave

The Post Office says beneficiaries of the R350 Social Relief of Distress grant who used to get their money from the Post Office will now only be able to collect it at Pick n Pay, Boxer, Shoprite, Checkers or USave merchants.

This is to reduce the long queues for other beneficiaries at its branches.

SASSA is planning to roll out an automated queue management system to deal with crowds outside its offices. This system will help people who come to the agency for printouts or to make appointments.

The SA Post Office (SAPO) will no longer pay out the R350 Social Relief of Distress (SRD) grant in a bid to reduce long queues for other grant beneficiaries at its branches.

In a statement on Tuesday, SAPO announced that beneficiaries can now receive their grant from any Pick n Pay, Boxer, Shoprite, Checkers or USave merchant.

SAPO said applicants and current beneficiaries must select the option on SRD website to collect their grant from the retail stores. SAPO Spokesperson Johan Kruger said that beneficiaries must have their own cellphone number to withdraw their grant at supermarkets. “Those without their own numbers should purchase a SIM card and use that number to apply for a grant,” he said.

Under the new regulations, beneficiaries must re-apply for the grant. The new regulations also disqualify people earning R350 or more per month — revised down from R625. By the first week into the new cycle of applications, at least seven million people had already applied for the SRD grant.